Shipping policy
At Edah Car, we are committed to providing reliable and efficient shipping across the United States. Please review the details below to understand how we process and deliver your orders.
1. General Shipping Information
We currently ship within the United States only.
Shipping options, costs, and delivery times may vary depending on your location.
2. Processing Time
Orders are typically processed within 2-3 business days (Monday to Friday), excluding weekends and holidays.
Orders placed after 6:00 PM, on weekends, or on public holidays will begin processing on the next business day.
During peak periods, processing times may be slightly longer.
3. Shipping Rates
Yes! We offer free standard shipping on all USA orders with no minimum purchase required.
4. Estimated Delivery Times
Here is what to expect once your order is processed:
- Processing Time: 2-3 business days
- Transit Time: 4-9 business days
- Total Delivery Time: 6-12 business days
- Order Cut-Off Time: 6:00 PM
- Time Zone: Central Time (CT)
Business days are Monday through Friday, excluding public holidays.
Note: Delivery times are estimates and may vary due to carrier delays or weather conditions.
5. Shipping Confirmation & Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link so you can monitor your delivery in real time.
6. Carrier Information
We ship all U.S. orders via USPS. All deliveries are door-to-door and fully trackable.
7. Shipping Restrictions
We do not ship to PO Boxes, APO/FPO/DPO addresses, or restricted locations.
8. Failed Delivery or Returned Packages
If a delivery fails due to an incorrect address or multiple failed attempts, the package may be returned to us. We will contact you to arrange reshipment (additional fees may apply).
9. Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us immediately by email: support@edahcar.com. We will work with the carrier to investigate the problem and find a solution as soon as possible.
10: Contact Information
Store Name: Edah Car
Address: 125 South Wacker Dr, Suite 300, Chicago, Illinois, 60606, United States of America
Email: support@edahcar.com
Phone: +1 (773) 644-3429
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (CDT)
We do our best to reply to your e-mail within 1-2 business days.